MacPro-LA vs Gazelle

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MacPro-LA vs Gazelle

No warranty included. Lowest Trustpilot score of the big refurbishers. · Checked November 10, 2026

1-year warrantyFrom us, not an insurer
30-day free returnsBack to us, no fees
Pickup within 1 hourHollywood store
50-point inspectionApple-certified technicians

Short answer: At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Gazelle you buy from Gazelle (ecoATM). Sells phones and iPads, no Macs. Their warranty: None included. Paid 1-year plan with a $50 deductible per claim. Returns: 30 days, free.

By Ray Harji, owner of MacPro-LA · Updated November 11, 2026

Same Mac, lower price

MacPro-LA vs Gazelle · shipping included

Side by side

Red = where Gazelle falls short
MacPro-LA Gazelle
Who you buy from MacPro-LA itself. The team that inspected your Mac sells it and stands behind it. Gazelle (ecoATM). Sells phones and iPads, no Macs.
Warranty 1 year, parts and labor, handled by MacPro-LA in-house. None included. Paid 1-year plan with a $50 deductible per claim.
Returns 30 days, free returns. 30 days, free.
Reviews 4.8★ from 3,500+ reviews on Google, Yelp, Back Market and more. 3.7★ on Trustpilot, lowest of the big refurbishers we compared. Nearly 1 in 4 reviews is 1 star.
Store & pickup Yes. Hollywood showroom, pickup within 1 hour. No.

Small business vs big platform

MacPro-LA

  • Owner-run since 2010. One store, one team, in Hollywood.
  • The people who test your Mac sell it and answer the phone.
  • 1-year warranty handled by us, not an insurer or a stranger.
  • See and test the exact Mac before you pay.
  • Pickup within 1 hour. 30-day free returns.
  • Your money stays with a local business and the people who work here.

Gazelle

  • None included. Paid 1-year plan with a $50 deductible per claim.
  • No.
See it, test it, take it home today.1947 N. Cahuenga Blvd., Hollywood · Mon–Fri 9–5, Sat 10–2 · (323) 378-5603
Visit the store

Questions

Is MacPro-LA better than Gazelle?

For most buyers, yes. At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Gazelle you buy from Gazelle (ecoATM). Sells phones and iPads, no Macs. Their warranty: None included. Paid 1-year plan with a $50 deductible per claim. Returns: 30 days, free.

Who handles the warranty at Gazelle?

None included. Paid 1-year plan with a $50 deductible per claim. At MacPro-LA the 1-year warranty is handled by MacPro-LA itself, the store that inspected the device.

What do customers say about Gazelle?

3.7★ on Trustpilot, lowest of the big refurbishers we compared. Nearly 1 in 4 reviews is 1 star. MacPro-LA is rated 4.8 stars from 3,500+ reviews on Google, Yelp, Back Market and more.

Can I pick up today in Los Angeles?

Yes, at MacPro-LA. Order online and pick up at 1947 N. Cahuenga Blvd. in Hollywood within 1 hour during store hours: Mon–Fri 9 AM–5 PM, Sat 10 AM–2 PM.

Does Gazelle sell MacBooks?

No. Gazelle sells phones and iPads only, with no warranty included. Its 1-year plan costs extra and has a $50 deductible per claim.

How we compare

MacPro-LA prepared this page. Competitor facts come from each company's own policy pages and from Trustpilot and BBB, read on November 10, 2026. Amazon, eBay and Facebook review scores cover the whole company, not only refurbished sales. MacPro-LA prices are live in-stock prices on the same date. We update this page when terms change.

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