Only a 90-day guarantee. Amazon scores 1.5 on Trustpilot. · Checked November 10, 2026
1-year warrantyFrom us, not an insurer
30-day free returnsBack to us, no fees
Pickup within 1 hourHollywood store
50-point inspectionApple-certified technicians
Short answer: At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Amazon Renewed you buy from third-party suppliers selling through Amazon. Their warranty: 90-day Amazon Renewed Guarantee. Returns: 90 days under the guarantee.
By Ray Harji, owner of MacPro-LA · Updated November 11, 2026
For most buyers, yes. At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Amazon Renewed you buy from third-party suppliers selling through Amazon. Their warranty: 90-day Amazon Renewed Guarantee. Returns: 90 days under the guarantee.
Who handles the warranty at Amazon Renewed?
90-day Amazon Renewed Guarantee. At MacPro-LA the 1-year warranty is handled by MacPro-LA itself, the store that inspected the device.
What do customers say about Amazon Renewed?
Amazon: 1.5★ on Trustpilot (50,278 reviews, 67% 1-star). 61,464 BBB complaints in 3 years. MacPro-LA is rated 4.8 stars from 3,500+ reviews on Google, Yelp, Back Market and more.
Can I pick up today in Los Angeles?
Yes, at MacPro-LA. Order online and pick up at 1947 N. Cahuenga Blvd. in Hollywood within 1 hour during store hours: Mon–Fri 9 AM–5 PM, Sat 10 AM–2 PM.
Is Amazon Renewed worth it for a Mac?
Amazon Renewed products come from third-party suppliers with a 90-day guarantee. MacPro-LA gives a 1-year warranty handled in-house, plus 30-day free returns.
How we compare
MacPro-LA prepared this page. Competitor facts come from each company's own policy pages and from Trustpilot and BBB, read on November 10, 2026. Amazon, eBay and Facebook review scores cover the whole company, not only refurbished sales. MacPro-LA prices are live in-stock prices on the same date. We update this page when terms change.