Cosmetic Condition

5 honest grades Photographed at intake

Cosmetic condition. Honestly graded.

Five tiers from sealed-in-the-box to honest cosmetic wear. Every Mac — regardless of grade — passes the same 50-point inspection and ships with the same 1-year warranty. The grade describes the chassis, not the machine.

See all 5 grades The 50-point inspection
The cosmetic ladder
N
NewFactory Sealed
Brand-new. Untouched.
P
PremiumOpen Box
Box opened. Mac wasn't.
A
ExcellentGrade A
Indistinguishable from new at arm's length.
B
GoodGrade B
Light surface marks visible up close.
C
AcceptableGrade C
Honest cosmetic wear.
All grades 50-pt inspected
1-year warranty on all

The grade describes the chassis. Not the machine.

Every Mac on this site — sealed-in-the-box or Grade C — is fully tested by Apple-certified technicians, passes our 50-point inspection, and ships with the same 1-year MacPro-LA warranty. Cosmetic grade only changes what the outside looks like and what you pay for it.

How we grade

Same light. Same distance. Same rules.

Every grade is assigned by a human under controlled conditions — not by a sticker, not by an algorithm.

Controlled light

Every Mac graded under the same daylight-balanced lighting. No flattering angles, no shadows hiding wear.

12-inch standard

We use Apple's own viewing-distance test. If it looks clean at 12 inches, that defines the grade boundary.

Photographed

Hairline scratches and dents are mapped and photographed before listing. What you see is what ships.

Every grade, defined

Five honest tiers.

What "Premium" means here. What "Acceptable" means here. No marketing fog.

N
New
Factory Sealed
Original Apple OEM White Box
Sealed
No wear to photograph

Brand-new. Untouched.

Sealed in the Apple box. No inspection needed — the factory seal is intact.

Screen
No scratches
Body
No visible cosmetic damage
Battery
100% original
Accessories
Original Apple OEM accessories + packaging
Warranty
1-year MacPro-LA warranty
Sealed — no wear to photograph
Grade 1 of 5
50-pt inspected · 1-yr warranty
P
Premium
Open Box
Original packaging, opened — Mac untouched
Like-new
No wear to photograph

Box opened. Mac wasn't.

Looks new, runs new, fully passed our 50-point inspection.

Screen
No scratches
Body
No visible cosmetic damage
Battery
>95% of original
Accessories
Original Apple OEM accessories + packaging
Warranty
1-year MacPro-LA warranty
Grade 2 of 5
50-pt inspected · 1-yr warranty
A
Excellent
Grade A
Inspected & restored

Indistinguishable from new at arm's length.

Like-new feel without the markup. Most popular grade.

Screen
No scratches
Body
No visible damage from 12 inches away
Battery
90–95% of original
Accessories
OEM or premium generic
Warranty
1-year MacPro-LA warranty
Grade 3 of 5
50-pt inspected · 1-yr warranty
What Excellent grade looks like Click photo to magnify
Grade A — Very minimal signs of use
Photos may be enhanced to show detail. Very minimal signs of use.
B
Good
Grade B
Inspected & restored

Light surface marks visible up close.

Smart-money pick. Same internals, real savings.

Screen
Light scratches
Body
Light surface scratches — smooth to touch
Battery
>80% of original
Accessories
OEM or premium generic
Warranty
1-year MacPro-LA warranty
Grade 4 of 5
50-pt inspected · 1-yr warranty
What Good grade looks like Click photo to magnify
Grade B — Light signs of normal use
Photos may be enhanced to show detail. Light signs of normal use.
C
Acceptable
Grade C
Inspected & restored

Honest cosmetic wear.

Fully functional, fully tested. Workhorses and school carts.

Screen
May have shallow scratches (invisible when on)
Body
Visible scratches, may have dented corners
Battery
>80% of original
Accessories
OEM or premium generic
Warranty
1-year MacPro-LA warranty
Grade 5 of 5
50-pt inspected · 1-yr warranty
What Acceptable grade looks like Click photo to magnify
Grade C — Moderate signs of use
Photos may be enhanced to show detail. Moderate signs of use — visible scratches and minor dents.
At a glance

All five, side by side.

Attribute
N
New
P
Premium
A
Excellent
B
Good
C
Acceptable
Box Original Apple OEM White Box Original packaging, opened Inspected & restored Inspected & restored Inspected & restored
Screen No scratches No scratches No scratches Light scratches May have shallow scratches
Body No visible damage No visible damage No damage at 12in Light surface scratches Visible scratches, possible dents
Battery 100% original >95% of original 90–95% of original >80% of original >80% of original
Accessories Apple OEM + packaging Apple OEM + packaging OEM or premium generic OEM or premium generic OEM or premium generic
50-Point Inspection
1-Year Warranty
Honest answers

Frequently asked.

Are these grades the same as Apple's?

Our N (New) and P (Premium / Open Box) match Apple's own definitions. A / B / C are our internal cosmetic tiers — calibrated more conservatively than most resellers so a "Grade A" from us is genuinely indistinguishable from new.

Does the cosmetic grade affect the warranty?

No. Every Mac — N through C — ships with the same 1-year MacPro-LA warranty and the same 50-point inspection. Cosmetic grade only describes what the chassis looks like.

What if my Mac looks worse than the grade suggests?

Return it. Period. We grade conservatively on purpose — but if you disagree, ship it back inside our return window for a full refund or a swap to a higher grade.

Can I see exact photos of my unit before it ships?

Yes. Reach out after purchase and we'll send you the actual intake photos of your specific serial number, including the cosmetic map.

Why don't you replace damaged chassis to bump the grade?

Because that's not refurbishment, that's misrepresentation. We grade honestly so the price reflects the truth — not a cosmetic cover-up.

Pick your grade.
Pay accordingly.

Every Mac is fully tested. The only thing that changes is what the chassis looks like and what it costs.

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50-point inspection on every grade 1-year warranty included Walk-in Hollywood storefront