Start a Return

Fill out the form below and our Hollywood team will email you within 24-48 hours with approval and a prepaid return label. No account or portal needed.

Before you submit
  • Sign out of your Apple ID and turn off Find My.
  • Fully erase the device (don't ship it activation-locked).
  • Please wait for our approval email before shipping anything back.

Prefer to talk to a person? Call or text 323-378-5603.