Warranty comes from Allstate, not the seller. eBay scores 1.2 on Trustpilot. · Checked November 10, 2026
1-year warrantyFrom us, not an insurer
30-day free returnsBack to us, no fees
Pickup within 1 hourHollywood store
50-point inspectionApple-certified technicians
Short answer: At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At eBay Refurbished you buy from individual eBay sellers. Their warranty: 1 year (2 on 'Certified') through Allstate, an insurer. 'Seller Refurbished' listings get none. Returns: 30 days, free.
By Ray Harji, owner of MacPro-LA · Updated November 11, 2026
For most buyers, yes. At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At eBay Refurbished you buy from individual eBay sellers. Their warranty: 1 year (2 on 'Certified') through Allstate, an insurer. 'Seller Refurbished' listings get none. Returns: 30 days, free.
Who handles the warranty at eBay Refurbished?
1 year (2 on 'Certified') through Allstate, an insurer. 'Seller Refurbished' listings get none. At MacPro-LA the 1-year warranty is handled by MacPro-LA itself, the store that inspected the device.
What do customers say about eBay Refurbished?
eBay: 1.2★ on Trustpilot (19,474 reviews, 85% 1-star). 17,539 BBB complaints in 3 years. MacPro-LA is rated 4.8 stars from 3,500+ reviews on Google, Yelp, Back Market and more.
Can I pick up today in Los Angeles?
Yes, at MacPro-LA. Order online and pick up at 1947 N. Cahuenga Blvd. in Hollywood within 1 hour during store hours: Mon–Fri 9 AM–5 PM, Sat 10 AM–2 PM.
How we compare
MacPro-LA prepared this page. Competitor facts come from each company's own policy pages and from Trustpilot and BBB, read on November 10, 2026. Amazon, eBay and Facebook review scores cover the whole company, not only refurbished sales. MacPro-LA prices are live in-stock prices on the same date. We update this page when terms change.