MacPro-LA vs Facebook Marketplace

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MacPro-LA vs Facebook Marketplace

No warranty. Local pickup has no buyer protection. BBB grade D-. · Checked November 10, 2026

1-year warrantyFrom us, not an insurer
30-day free returnsBack to us, no fees
Pickup within 1 hourHollywood store
50-point inspectionApple-certified technicians

Short answer: At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Facebook Marketplace you buy from a stranger. Their warranty: None. Returns: Purchase Protection covers shipped checkout orders only. Local pickup: not covered.

By Ray Harji, owner of MacPro-LA · Updated November 11, 2026

Same Mac, lower price

MacPro-LA vs Facebook Marketplace · shipping included

Facebook Marketplace has no fixed prices to compare: each listing is set by a different seller. Shop MacPro-LA prices below.

Side by side

Red = where Facebook Marketplace falls short
MacPro-LA Facebook Marketplace
Who you buy from MacPro-LA itself. The team that inspected your Mac sells it and stands behind it. A stranger.
Warranty 1 year, parts and labor, handled by MacPro-LA in-house. None.
Returns 30 days, free returns. Purchase Protection covers shipped checkout orders only. Local pickup: not covered.
Reviews 4.8★ from 3,500+ reviews on Google, Yelp, Back Market and more. Meta: BBB grade D-, not accredited, 11,505 complaints in 3 years. Facebook 1.2★ on Trustpilot.
Store & pickup Yes. Hollywood showroom, pickup within 1 hour. You meet a stranger somewhere.

Small business vs big platform

MacPro-LA

  • Owner-run since 2010. One store, one team, in Hollywood.
  • The people who test your Mac sell it and answer the phone.
  • 1-year warranty handled by us, not an insurer or a stranger.
  • See and test the exact Mac before you pay.
  • Pickup within 1 hour. 30-day free returns.
  • Your money stays with a local business and the people who work here.

Facebook Marketplace

  • A stranger.
  • None.
  • Purchase Protection covers shipped checkout orders only. Local pickup: not covered.
  • You meet a stranger somewhere.
See it, test it, take it home today.1947 N. Cahuenga Blvd., Hollywood · Mon–Fri 9–5, Sat 10–2 · (323) 378-5603
Visit the store

Questions

Is MacPro-LA better than Facebook Marketplace?

For most buyers, yes. At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Facebook Marketplace you buy from a stranger. Their warranty: None. Returns: Purchase Protection covers shipped checkout orders only. Local pickup: not covered.

Who handles the warranty at Facebook Marketplace?

None. At MacPro-LA the 1-year warranty is handled by MacPro-LA itself, the store that inspected the device.

What do customers say about Facebook Marketplace?

Meta: BBB grade D-, not accredited, 11,505 complaints in 3 years. Facebook 1.2★ on Trustpilot. MacPro-LA is rated 4.8 stars from 3,500+ reviews on Google, Yelp, Back Market and more.

Can I pick up today in Los Angeles?

Yes, at MacPro-LA. Order online and pick up at 1947 N. Cahuenga Blvd. in Hollywood within 1 hour during store hours: Mon–Fri 9 AM–5 PM, Sat 10 AM–2 PM.

Is it safe to buy a Mac on Facebook Marketplace?

It's risky. There is no warranty, and Facebook's Purchase Protection does not cover local pickup. Meta has a D- rating from the BBB. At MacPro-LA you can test the Mac in our store and it comes with a 1-year warranty.

How we compare

MacPro-LA prepared this page. Competitor facts come from each company's own policy pages and from Trustpilot and BBB, read on November 10, 2026. Amazon, eBay and Facebook review scores cover the whole company, not only refurbished sales. MacPro-LA prices are live in-stock prices on the same date. We update this page when terms change.

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