MacPro-LA vs Back Market vs Best Buy vs Apple Refurbished

Facts only, checked on each company's own website on November 8, 2026. Policies change, so check before you buy.

Quick answer

Apple and MacPro-LA both give a 1-year warranty. Apple gives 14 days to return; MacPro-LA gives 30 and services every Mac itself in Hollywood. Back Market also has 30-day returns and a 1-year warranty, but the warranty and return come from whichever independent seller you bought from. The Geek Squad Certified Refurbished MacBook we checked at Best Buy had a 90-day warranty and a 15-day standard return window.

MacPro-LA Back Market Best Buy (Geek Squad Certified Refurbished) Apple Certified Refurbished
Who you buy from MacPro-LA itself, Hollywood store since 2010 An independent seller on the Back Market marketplace Best Buy Apple
Warranty 12-month limited warranty, parts and labor, serviced in-house 1-year warranty from the seller, 12 months from delivery 90 days on the M2 MacBook Air listing we checked 1-year limited warranty; AppleCare can be added
Return window 30 days from delivery, prepaid return label 30 days from delivery, returned to the seller 15 days for most products (60 for paid members); holiday purchases Oct 30 to Dec 31 through Jan 15, 2027 14 calendar days; items received Nov 6 to Dec 25 through Jan 8, 2027
Shipping Free 2-day shipping on laptops and small items Varies by seller Varies by order Free shipping and returns
Warranty claims Call, text or walk in; free diagnostic; we pay shipping both ways on valid claims in the US Handled by the seller, who repairs or replaces Per Best Buy's terms Apple
See it in person Same-day pickup in Hollywood, Los Angeles No, online only Check the listing No, online only

When each one makes sense

  • Apple Certified Refurbished if you want Apple's own warranty and the model you want is listed. The return window is the shortest of the four.
  • Back Market if you want the widest choice of sellers and prices, and are comfortable that the warranty and returns depend on the seller you pick.
  • Best Buy if you prefer a big national retailer. Check the warranty on the exact listing; the one we checked was 90 days.
  • MacPro-LA if you want one company that tests, sells and services the Mac, a full year of in-house warranty, 30 days to return, and the option to pick it up the same day in Hollywood. Rated 4.8 stars from more than 3,500 reviews across Google, Back Market, Amazon and our other sales channels.

Where these facts come from

  • MacPro-LA: our warranty terms, refund policy and shipping policy.
  • Back Market: help center articles "How does the Back Market guarantee work" and "Returns and refunds policy" (help.backmarket.com).
  • Best Buy: the Geek Squad Certified Refurbished MacBook Air 13-inch M2 product page and the Return & Exchange Policy (bestbuy.com).
  • Apple: "About Apple Certified Refurbished Products" and the Apple Store returns and refunds page (apple.com).

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