MacPro-LA vs Back Market

★★★★★4.8 from 3,500+ reviewsGoogle · Yelp · Back Market · macpro-la.com and more

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MacPro-LA vs Back Market

You buy from one of its sellers, not Back Market. 986 BBB complaints in 3 years. · Checked November 10, 2026

1-year warrantyFrom us, not an insurer
30-day free returnsBack to us, no fees
Pickup within 1 hourHollywood store
50-point inspectionApple-certified technicians

Short answer: At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Back Market you buy from a third-party seller listed on the marketplace. Their warranty: 1 year, but provided by the individual seller, not Back Market. Battery wear not covered. Returns: 30 days. You return it to the seller, then wait for the refund.

By Ray Harji, owner of MacPro-LA · Updated November 10, 2026

Same Mac, lower price

MacPro-LA vs Back Market · shipping included
Mac mini M4 at MacPro-LA

Mac mini M4

10-core CPU · 10-core GPU · 16GB · 256GB

$699 A at MacPro-LA

Save $72

MacPro-LA$699
Back Market Excellent$771
See this Mac

Side by side

Red = where Back Market falls short
MacPro-LA Back Market
Who you buy from MacPro-LA itself. The team that inspected your Mac sells it and stands behind it. A third-party seller listed on the marketplace.
Warranty 1 year, parts and labor, handled by MacPro-LA in-house. 1 year, but provided by the individual seller, not Back Market. Battery wear not covered.
Returns 30 days, free returns. 30 days. You return it to the seller, then wait for the refund.
Reviews 4.8★ from 3,500+ reviews on Google, Yelp, Back Market and more. 986 BBB complaints in 3 years (276 in the last 12 months).
Store & pickup Yes. Hollywood showroom, pickup within 1 hour. No. Online only.

Small business vs big platform

MacPro-LA

  • Owner-run since 2010. One store, one team, in Hollywood.
  • The people who test your Mac sell it and answer the phone.
  • 1-year warranty handled by us, not an insurer or a stranger.
  • See and test the exact Mac before you pay.
  • Pickup within 1 hour. 30-day free returns.
  • Your money stays with a local business and the people who work here.

Back Market

  • A third-party seller listed on the marketplace.
  • 1 year, but provided by the individual seller, not Back Market. Battery wear not covered.
  • No. Online only.
See it, test it, take it home today.1947 N. Cahuenga Blvd., Hollywood · Mon–Fri 9–5, Sat 10–2 · (323) 378-5603
Visit the store

Questions

Is MacPro-LA better than Back Market?

For most buyers, yes. At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Back Market you buy from a third-party seller listed on the marketplace. Their warranty: 1 year, but provided by the individual seller, not Back Market. Battery wear not covered. Returns: 30 days. You return it to the seller, then wait for the refund.

Who handles the warranty at Back Market?

1 year, but provided by the individual seller, not Back Market. Battery wear not covered. At MacPro-LA the 1-year warranty is handled by MacPro-LA itself, the store that inspected the device.

What do customers say about Back Market?

986 BBB complaints in 3 years (276 in the last 12 months). MacPro-LA is rated 4.8 stars from 3,500+ reviews on Google, Yelp, Back Market and more.

Can I pick up today in Los Angeles?

Yes, at MacPro-LA. Order online and pick up at 1947 N. Cahuenga Blvd. in Hollywood within 1 hour during store hours: Mon–Fri 9 AM–5 PM, Sat 10 AM–2 PM.

How we compare

MacPro-LA prepared this page. Competitor facts come from each company's own policy pages and from Trustpilot and BBB, read on November 10, 2026. Amazon, eBay and Facebook review scores cover the whole company, not only refurbished sales. MacPro-LA prices are live in-stock prices on the same date. We update this page when terms change.

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