You buy from one of its sellers, not Back Market. 986 BBB complaints in 3 years. · Checked November 10, 2026
1-year warrantyFrom us, not an insurer
30-day free returnsBack to us, no fees
Pickup within 1 hourHollywood store
50-point inspectionApple-certified technicians
Short answer: At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Back Market you buy from a third-party seller listed on the marketplace. Their warranty: 1 year, but provided by the individual seller, not Back Market. Battery wear not covered. Returns: 30 days. You return it to the seller, then wait for the refund.
By Ray Harji, owner of MacPro-LA · Updated November 10, 2026
For most buyers, yes. At MacPro-LA you buy from the owner-run Hollywood store that inspected the device: 1-year warranty handled in-house, 30-day free returns and pickup within 1 hour. At Back Market you buy from a third-party seller listed on the marketplace. Their warranty: 1 year, but provided by the individual seller, not Back Market. Battery wear not covered. Returns: 30 days. You return it to the seller, then wait for the refund.
Who handles the warranty at Back Market?
1 year, but provided by the individual seller, not Back Market. Battery wear not covered. At MacPro-LA the 1-year warranty is handled by MacPro-LA itself, the store that inspected the device.
What do customers say about Back Market?
986 BBB complaints in 3 years (276 in the last 12 months). MacPro-LA is rated 4.8 stars from 3,500+ reviews on Google, Yelp, Back Market and more.
Can I pick up today in Los Angeles?
Yes, at MacPro-LA. Order online and pick up at 1947 N. Cahuenga Blvd. in Hollywood within 1 hour during store hours: Mon–Fri 9 AM–5 PM, Sat 10 AM–2 PM.
How we compare
MacPro-LA prepared this page. Competitor facts come from each company's own policy pages and from Trustpilot and BBB, read on November 10, 2026. Amazon, eBay and Facebook review scores cover the whole company, not only refurbished sales. MacPro-LA prices are live in-stock prices on the same date. We update this page when terms change.
What does delivery to Canada cost and how long does it take?
Shipping to Canada is FREE. Delivery is typically 3–5 business days.
Do I pay shipping, duties or fees on delivery?
No. Shipping to Canada is free and duties are included, so there is nothing to pay at your door. Sales tax for your province (GST/HST, plus PST or QST where it applies) is already included in the price you see — nothing is added at checkout.
Which products are available for Canadian delivery?
Eligible MacBooks, Mac mini, Mac Studio, iPhone, and iPad products can ship to Canada when available. iMacs, Mac Pros, and displays are not offered for Canadian delivery.
What protection comes with a Mac?
Every Mac includes MacPro-LA’s 1-year warranty and 30-day return policy. The product page shows the exact cosmetic grade, configuration, and included accessories.
What condition are the Macs in?
MacPro-LA sells professionally refurbished Apple devices. Each product page states its cosmetic condition, exact configuration, and included accessories before you buy.
Can I return a Canadian order?
Yes. Canadian orders include a 30-day return policy. Review the returns policy or contact our team before sending an item back so we can help with the next step.
Which payment methods can I use in Canada?
Checkout shows the payment methods available for your order, including major cards, Shop Pay, and Afterpay where eligible.
Will I receive tracking for my Canadian order?
Yes. After your order ships, we send tracking information so you can follow delivery to your Canadian address.
Are prices shown in Canadian dollars?
Yes. When you shop the Canada store, prices are displayed in CAD. Shipping is free and taxes and duties are included in the price you see.
Where does my Canadian order ship from?
Orders are prepared by MacPro-LA in Hollywood, California and shipped to Canada with free shipping and duties included.
Can customs clearance affect delivery time?
Customs clearance is often completed the same day. Occasionally, it can add a few business days to delivery. Duties are included and shipping is free, so there is nothing extra to pay on delivery.